Are You a Small Business Owner Looking for Someone to Take Care of Your Billing and Payroll Services?

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There are many things that you love about owning your own business. You love the product that you manufacture and sell. You love hiring the best employees for the openings that you have. You love the process of training these new employees and making sure that they are comfortable with the tasks that they are asked to perform. The one thing that you do not love, however, is the billing and payroll processes. In fact, you would probably go so far as to say that you hate those two parts of the job. For this reason, you decided several years ago that it would be a good idea outsource the billing and payroll services for your company.
One of the best things about owning your own business is that you can decide how you spend your time. If Continue reading

Increase Your Brand’s Presence and Customer Loyalty with Superior Customer Service

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Are you looking for strategies to improve your customer’s experience and increase your Net Promoter Score? One of the most effective measures to determine customer satisfaction is to encourage them to take surveys. Once the data is collected and analyzed, you will have the necessary information to create a strategy.

When your customers state they will continue to use your products and services as well as recommend them to others, it’s quite likely you are providing a positive customer experience. If it’s the reverse, or close to it, these customers are potential liabilities. How? This is because these individuals are likely to express their dissatisfaction to others.
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